FAQ
New Balance FAQ
Returns
- How do I return an item?
- When can I expect my refund?
- Defective Items
- How do I exchange an item?
- How do I schedule a return collection with UPS?
Shipping and Delivery
- How long does delivery take?
- How do I locate the nearest UPS access point?
- Why is it not possible to place an order to my location?
- How much are delivery costs?
- How do I retrieve my parcel from a UPS Access Point?
- UPS Delivery Information